Support will be done through online connection.
You will find instructions for connecting here
At the agreed time please activate the connection tool.
A window will appear with a green indicator and a “Ready to connect” message.
Please wait online until we will connect with your desktop.
When connected, please check that your microphone and headphone are working by clicking on the headphone icon.
If you do not have a headset, please click the phone icon and call one of the numbers that will be listed (cost at your charge).